Front End Analysis, Training Needs Analysis, Design Plan & Evaluation Instruments
Competencies demonstrated: Instructional Design & Evaluating Learning Impact
Context: Stakeholders wished to identify and address the causes of inconsistencies among sales staff in the processing of musical gear and to improve performance in this area.
Action: Following ADDIE methodology, conducted front-end and training needs analyses, and created a design plan and evaluation strategy for developing a blended training course to improve team performance. Designed and developed evaluation instruments to measure trainee reactions, learning outcomes, application observations, and organizational results.
Results: Stakeholders were provided with a blueprint for the development of a blended training incorporating specific, achievable, and measurable learning objectives to affect performance improvement among the sales staff.
Click the image below to view the project.
